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Alfredo GonçalvesDespachante Oficial . Lisboa

Licensed Customs Broker . Lisbon

Customs clearance without delays or surprises.

We handle your imports and exports with the Portuguese Tax and Customs Authority, from the first document to the moment your cargo leaves. Less time standing still, fewer unexpected costs.

  • A licensed customs broker since 1960
  • Written estimate, no commitment
  • Every customs office in the country

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Tell us what you need to clear

Takes under a minute. We reply with an estimate and the next steps.

Your data is used only to answer this request. It is not shared or used for marketing.

Reunião de trabalho num escritório de comércio externo

F. Alfredo Gonçalves - Despachante Oficial, Sp, Lda

NIPC 502745177

Who we are

A customs partner, not just a supplier.

Customs does not forgive detail. A wrong tariff classification, a missing certificate of origin or a badly applied Incoterm quickly turn into held cargo, storage costs and missed delivery dates.

We have worked in Lisbon since 1960, first on paper files and today on electronic declarations. What has not changed is the essential part: making sure your cargo enters and leaves the country correctly, predictably and at the lowest cost the law allows.

F. Alfredo Gonçalves, Licensed Customs Broker

Read our story

What we do

End to end customs services

From clearing a single shipment to running your company's customs operation permanently.

See all services

Why us

What changes when you work with a licensed broker

No cargo left standing

We flag missing documents before your cargo arrives. The declaration goes out the same day, not the following week.

Predictable costs

You get the estimate of duties, VAT and charges before you decide. Nothing appears on the invoice without having been explained.

Correct classification

The tariff heading decides what you pay. We check every code so you neither overpay duty nor expose yourself to penalties.

Talk to us directly

You speak on the phone to the person handling your file. No call centres, no ticket systems, no waiting days for an email.

National coverage

We operate at every customs office in the country, by sea, air, road and rail.

Professional liability

A licensed broker is professionally answerable for what they declare. That is the difference from an intermediary with no such standing.

In numbers

Experience you can measure

1960

trading since

More than six decades in practice

2,500

customs files a year

Average across the operations we handle

100+

client companies

From one container a year to weekly operations

12

people on the team

With a licensed broker accountable

How we work

Five steps, no grey areas

You always know which stage your file is at and what comes next.

See the method in detail
01

Framing

We listen to the operation: what the goods are, where they come from, which Incoterm they were bought under and when you need them. We identify upfront the requirements that typically delay this kind of file.

List of required documents

02

Estimate

We provisionally classify the goods and calculate the duties, VAT and foreseeable charges. You get a figure before making any commitment to us.

Written cost estimate

03

Document preparation

We check invoices, packing lists, certificates and licences. When something is missing we ask your supplier in time to fix it before the cargo arrives.

Checked and complete file

04

Clearance

We file the customs declaration and follow the control channel assigned. If there is a physical or documentary inspection, we attend and respond to the customs office.

Declaration filed and followed

05

Release and archive

The goods are released and we hand over the complete documentary file, ready for archiving and for any future inspection.

File closed and archived

Sectors

Your industry. Our expertise.

Every sector has its own licensing, labelling and control rules. We work with the ones that apply to your product.

See all sectors

Textiles, Footwear and Accessories

Demanding origin rules, quotas and intellectual property controls. The declared composition has to match the actual product.

Food and Beverage

Health and plant health controls, export certificates from the country of origin and Portuguese labelling. Tight deadlines because of shelf life.

Industrial and Equipment

CE marking, declarations of conformity and classification of parts and components that rarely fit under a single tariff heading.

Automotive and Tyres

Type approval, vehicle tax, registration paperwork and specific rules for parts and used vehicles.

Technology and Electronics

Dual use controls, radio equipment certification and electrical and electronic waste obligations.

Retail and Consumer Goods

High volumes, many references and campaign deadlines. Clearance efficiency is measured in shelf days gained.

Healthcare and Medical Devices

Registration with the Portuguese medicines authority, device certification and cold chain where applicable. No margin for documentary error.

Chemicals and Dangerous Goods

ADR and IMDG classification, safety data sheets and prior authorisations. Documentation checked before shipment.

Coverage

At every customs office in the country

By sea, air, road or rail, across the mainland, Madeira and the Azores.

See where we operate

Lisbon

Port of Lisbon and Humberto Delgado Airport

Sea and air

Leixões

Port of Leixões, Matosinhos

Sea

Sines

Port of Sines

Sea

Setúbal

Port of Setúbal

Sea

Aveiro

Port of Aveiro

Sea

Figueira da Foz

Port of Figueira da Foz

Sea

Porto

Francisco Sá Carneiro Airport

Air

Faro

Faro Airport

Air

Madeira

Port of Caniçal and Madeira Airport

Sea and air

Azores

Ports and airports of the Azores

Sea and air

Questions

Questions we are asked every week

See all questions

A licensed customs broker represents your company before the Portuguese Tax and Customs Authority. They classify the goods, calculate the duties and VAT owed, file the customs declaration and are professionally answerable for the content of that declaration. It is a regulated profession carrying its own liability, which is what sets it apart from a purely logistical intermediary.

Keep your freight moving.

Talk to us today and receive an estimate of customs costs with no commitment whatsoever.

  • An answer as soon as we have reviewed the case
  • Written estimate, no commitment
  • Licensed customs broker, licence 0523R